Two kinds of stock, one way to pay

On hand and pre-order

Every item is in one of two states.

• On hand is sellable stock we have now. It ships the next working day, or you pick it up.
• Pre-order is a campaign for a set that has not arrived. You reserve boxes or cases with a deposit. Pre-order stock is never shown as in stock.

Every order, on hand or pre-order, needs an account. Sign in with your mobile number: we text you a code, no password. Your cart is kept while you sign in.

A case is 12 boxes. Case orders may be fulfilled as 12 boxes at the same price.

Deposits and allocation

1. Reserve with a deposit (the campaign says how much) or pay in full, where the shop allows it.
2. When the supplier confirms quantities, we announce your allocation. Pre-order allocations are distributed fairly based on the quantity we receive from our suppliers, at the shop's discretion.
3. The balance is due after we announce your allocation. The deposit for any box you don't get is refunded, or applied to your balance if you choose.
4. Delivery for pre-orders is charged separately when your boxes arrive.

Pre-orders are non-cancellable. Deposits and full payments are not refunded except for a supplier shortfall.

Paying by transfer

Every amount due has its own pay page with the exact amount, a due time in Manila time, the shop's GCash, Maya and bank details, and a proof upload (JPG, PNG or WebP, up to 4 MB).

• An on-hand order holds your items until the pay deadline shown on the order while you send the exact amount and upload the proof.
• A submitted proof is a claim. The pay page says “Under review” until the shop approves it, usually within the day.
• If a proof is rejected you see the reason and can resubmit with a new deadline.
• Store credit, when you have any, can be applied on the pay page.

Pickup or delivery

Choose at checkout. Delivery is priced by zone and item size: the largest item sets the base fee, and each extra item adds the zone's fixed add-on. We ship by LBC, J&T or Lalamove and send the tracking number. Pickup gets a claim code by SMS or email.

Premium customers

Premium customers see their discounted price next to the list price when signed in. Some items are excluded. Premium applies to online and Messenger orders, including orders you pay at pickup.